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Bank of China-Shenzhen Airlines Zunpeng Credit Card


 

Introduction

Bank of China and Shenzhen Airlines Co., Ltd. co-launched Bank of China-Shenzhen Airlines Zunpeng Credit Card, an aviation co-branded card under the international standards. Besides basic functions and services of a standard Bank of China Credit Card, the card also offers various value-added services, including air mileage reward and exclusive travel insurance.

Functions

As a dual-currency MasterCard credit card, Bank of China-Shenzhen Airlines Zunpeng Credit Card offers the basic functions and services of a standard Bank of China Credit Card, including payment after consumption, interest-free period of repayment, minimum payment amount and other revolving credit functions as well as cash advance, installment, global preferential merchant discounts, reward points and so on, fully satisfying customers' needs for consumption and wealth management. In addition, this card offers multiple measures including SMS reminder, optional password verified card payment and zero risk loss report to ensure card safety and pleasant travel.

Features

1. Two-in-one card

Filling out a single application form is all customers need to do to complete the application procedure to become a customer of Bank of China Credit Card as well as a member of Shenzhen Airlines Zunpeng Club so as to enjoy the dual privileges offered by Bank of China and Shenzhen Airlines: membership privileges and air mileage at Shenzhen Airlines or its partner merchants, and discounts and services at over 8,000 appointed partners of Bank of China across the country.

On top of that, we will record customers' Zunpeng Club membership information into their credit card account, so they can use the card to accumulate mileages every time they change boarding pass at the airport.

2. Double mileages reward

Customers can accumulate Bank of China reward points when consuming or withdrawing cash with this card. On the monthly statement date, all reward points will be automatically converted to Shenzhen Airlines mileages, which will be added to the current mileages and recorded into customers' Zunpeng Club member account. Fifteen reward points could be converted to one kilometer mileage (for gold card and standard card customers), and any odd points remaining (less than 15 points) will be carried forward to the subsequent statement circle.

Apart from the above points to mileage privilege from Bank of China, consumption with this card at Shenzhen Airlines and its appointed partners will also earn extra mileages reward. In other words, customers can accumulate double bonus mileages upon each consumption.

For more detailed point accumulation rules and information, please see User Guide for Bank of China-Shenzhen Airlines Zunpeng Credit Card or visit Zunpeng Club website http://shenzhenair.com.

For customers to accumulate mileages faster to enjoy more pleasant flight experiences, Bank of China and Shenzhen Airlines hold from time to time mileage reward promotion activities.

Notes

? (1) Payment of credit card annual fee, handling fee, overdraft charge, revolving interest, overdue fine, and other credit card charges do not earn points. Different points accumulation rules apply to the following transactions: agency payment transactions, payments to entities such as automobile, real estate, wholesale sellers, public hospitals and schools, telecommunications, financial institutions (including Banking and Securities), and insurance companies. These rules are subject to the interpretation of Card Management Center of Bank of China Head Office.

? (2) Mileage redemption service is exclusive to principal and supplementary cardholders of Bank of China-Shenzhen Airlines Zunpeng Credit Card, and the accumulated mileages will be recorded into their Shenzhen Airlines Zunpeng Club member accounts. The member account number of Zunpeng Club is the club membership card number embossed on the front side of the member card.

? (3) Bank of China shares no responsibility for Shenzhen Airlines mileages successfully redeemed for, or relevant management practiced by Shenzhen Airlines Co., Ltd.

Mileage Redemption

When the accumulated Shenzhen Airlines mileages reach 6,000 for the first time, customers can apply, for themselves or friends, to redeem Shenzhen Airlines air tickets or class upgrade.

? Zones of redemption flights

 

Zone Chart for International Flights Redemption

Zone
Scope
A
China, Japan, North Korea, South Korea, Mongolia
B
Vietnam, Lao, Indonesia, Cambodia, Thailand, Malaysia, Singapore, Philippines, Brunei, East Timor
C
Siberian regions in the Asian part of Russia

Zone Chart for Domestic Flights Redemption

Zone
Scope
A
Routes with flight distance between 1 and 800 kilometers
B
Routes with flight distance between 801 and 1,200 kilometers
C
Routes with flight distance between 1,201 and 1,600 kilometers
D
Routes with flight distance between 1,601 and 2,200 kilometers
E
Routes with flight distance between 2,201 and 3,000 kilometers
F
Routes with flight distance of 3,000 kilometers or above

?Redeeming mileages for free Shenzhen Airlines flight tickets

Points Required for Redemption of Shenzhen Airlines Domestic Flights (unit: point)

Zone
A
B
C
D
E
F
One way economy class
6000 8000 10000 12000 18000 25000
One way business class
8000 10000 12000 15000 20000 40000
One way first class
10000 12000 16000 18000 22000 50000

Points Required for Redemption of Shenzhen Airlines International Flights and Flights to or from Hong Kong, Macau and Taiwan (unit: point)

Zone
A East Asia
B South-east Asia (Hong Kong, Macau and Taiwan Included)
C Other Regions
One way economy class
25000
20000
50000
One way business class
37500
30000
75000
One way first class
50000
40000
100000

? Redeeming mileages for Shenzhen Airlines class upgrades

Points Required for Redemption of Shenzhen Airlines Class Upgrades (unit: point)

Zone
A
B
C
D
E
F
Flight distance
1-800 801-1200 1201-1600 1601-2200 2201-3000 >3000
Economy class to business class
5000 5500 6000 8000 10000 20000
Economy class to first class
5000 5500 6000 10000 12000 36000

*For more information, please visit Shenzhen Airlines website http://www.shenzhenair.com.

3. Flight insurance

Safety assurance is the top concern for frequent travelers. Customers of customer of Bank of China-Shenzhen Airlines Zunpeng Credit Card can enjoy comprehensive and considerate insurance services:

Customers can be covered by high amount of travel insurances such as flight accident insurance, flight delay insurance and luggage loss insurance just by purchasing air tickets or paying over 80% of tourist group expenses with the card.

? Flight accident insurance

During the process of boarding, taxing, flying and landing, namely, the insured period, in case customers suffer from death or disability caused by aircraft accidents, the insurance company will pay the death insurance amount as prescribed in the insurance clauses, or the disability insurance amount based on the level of disability.

? Flight delay compensation

In an occurrence of the following events covered under the policy, events when the insured customer is on a passenger flight with a valid flight ticket, the insurer will make compensation to the insured customer.

? 1) Insured customer's booked flight has been cancelled by the carrier, and yet no arrangement has been made for an alternate flight within four hours of the original scheduled departure time.

? 2) Insured customer's booked flight fails to take off within four hours after the scheduled departure time and no alternate flight has been arranged.

? 3) The insured customer misses the booked connecting flight due to flight delay, and hasn’t been arranged an alternate flight within four hours after his/her arrival at the transfer airport.

? Luggage loss compensation

During the insurance period, if the insured customer's check-in luggage gets damaged or lost due to incidents such as fire, explosion, flight accidents, theft or loss, the insured customer will be financially compensated by the insurer.

?Compensation chart

Card type
Compensation
Flight Accident Compensation
Flight Delay Compensation
Luggage Loss Compensation
Gold Card
individual compensation
RMB 2 million (Maximum)
RMB 500 ( more than 4 hours delay)RMB 1,000 (more than 8 hours delay)
RMB 1,000
 
cumulative compensation
RMB 2 million
RMB 2,000
RMB 2,000
Standard Card
individual compensation
RMB 1 million (Maximum)
RMB 500 (more than 4 hours delay)RMB 1,000 (more than 8 hours delay)
RMB 1,000
 
cumulative compensation
RMB 1 million
RMB 2,000
RMB 2,000

Target Customers

Chinese citizens aged 18 or above with full capacity for civil conduct and stable lawful income, foreigners with Residence Permit in China and compatriots from Hong Kong, Macau and Taiwan, can apply for Bank of China-Shenzhen Airlines Zunpeng Credit Card at a local branch.

Procedure

The following documents are required for card application:

1. Identity documents: Bank of China accepts the principal card applicants aged between 18 and 65 and supplementary card applicants aged 16 or above.

For domestic residents: a copy of valid ID card or interim ID card (both sides), or military ID card;

For foreign nationals:

① Valid passport;

② Copy of Residence Permit for Foreigners, or copy of Residence Permit for Foreigner attached to the visa page in the passport or copy of Permanent Residence Permit for Foreigners;

For citizens from Hong Kong, Macau and Taiwan: a copy of Mainland Travel Permit for Hong Kong and Macau Residents, Hong Kong and Macau Compatriot Home-visiting Permit or Mainland Travel Permit for Taiwan Residents.
2. Evidence of permanent residence (Any of the items below):

Copy of Hukou card (book);

The water, electricity and gas payment voucher of the latest three periods;

The fixed-line telephone payment voucher of the latest three periods;

Dormitory evidence issued by the employer;

House Lease Contract (Agreement);

Self-owned property certificate;

Payment voucher for residential property management fee;

Residence certificate issued by the community office;

Credit card statements for the latest two months or the individual income tax payment certificates for the latest three months;

Other supporting documents which can testify to the permanent residential address.

3. Financial status documents (Any of the items below):

Regular payroll or income proof of the latest three months issued by governmental institutions or enterprises (company seal or department seal required);

Copy of passbook/statement for agency salary payment issued by the agent bank (with salary information of the latest three months);

Copy of individual income tax payment certificate for the latest three months;

Copy of withholding certificate for social security payment;

Copy of self-owned property certificate;

Copy of certificate/passbook of bank time deposit and current deposit;

Copy of purchase certificate for fund, T-bond and corporate bond (with the buyer's name, account number and account balance);

Copy of membership cards and the like, including: golf membership card, China Mobile/China Unicom VIP card, Shenzhen Airlines Zunpeng platinum, gold and silver membership cards, China Southern Sky Pearl gold and silver membership cards, Eastern Miles Club gold and silver membership cards and so on (with cardholder name and validity of the card).

Customers can submit the application form to a Bank of China counter or post it to: P.O. Box 808, Beijing 100037.

  • Application Form.rar
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