Dear Valued Customers,

Please kindly be informed that we will perform system maintenance on November 16, 2024 (Saturday). During 12:30pm-3:45pm (Eastern Time), our Personal Online Banking and Mobile Banking Services will be suspended. During 1:00pm-3:45pm (Eastern Time), our Corporate Online Banking Services will be suspended. During 1:00pm-3:00pm (Eastern Time), our Debit Card Services (ATM/POS/Online Banking) will be suspended.

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566. We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
November 14, 2024