Bank of China Service Hotline

Products

Telephone Number

Services

Great Wall International Card

(852)28538828

Customer Service for Great Wall International Card ( Hong Kong )

(852)25442222

Hotline for Card Loss Report

(86)021-64956178,
53854140

Customer Service for Great Wall International Card ( Shanghai )

800-820-5288

Authorization for Great Wall International Card and Foreign Currency Cards

gwic@boci.com.cn

Email Address

On-line Bank

(86)010-95566

Information Service

Domestic Branches

Code

Telephone Number

Customer Service/
Telephone Banking

Greatwall Card Service

Information Service

Beijing Branch

(86)010

95566

95566

65199158

Tianjin Branch

(86)022

95566

27102410
27102432

23312012
23316778

Shanghai Branch

(86)021

95566

95566

95566

Chongqing Branch

(86)023

95566

63889015

Shenzhen Branch

(86)0755

95566

961288

Anhui Branch

(86)0551

95566

2618211

Fujian Branch

(86)0591

95566

7845108

7090333

Gansu Branch

(86)0931

95566

8886021
8887464

8410878
(Consumer Banking)

Guangdong Branch

(86)020

83387338

83388016

Guangxi Branch

(86)0771

95566

2808691
2832577

2808733

Guizhou Branch

(86)0851

5872124
5872125

Hainan Branch

(86)0898

95566

66513999

Hebei Branch

(86)0311

95566

7036450

Heilongjiang Branch

(86)0451

95566

3633298

Henan Branch

(86)0371

95566

5721232
5726366

Hubei Branch

(86)027

95566

82715035
82715032

82713043

Hunan Branch

(86)0731

95566

95566

Inner Mongolia Branch

(86)0471

95566

4690101
4690059

4690026

Jiangsu Branch

(86)025

95566

4403757
4508414

Jiangxi Branch

(86)0791

6471953
6471954

Jilin Branch

(86)0431

95566

95566

Liaoning Branch

(86)0411

95566

82356757
82356758
82356759
82356041(FAX)

Ningxia Branch

(86)0951

95566

5026144
5043879

Qinghai Branch

(86)0971

95566

8147405

Shaanxi Branch

(86)029

95566

95566

Shandong Branch

(86)0532

95566

5760270

5781087
(Complaints)

Shanxi Branch

(86)0351

95566

4073117

4044027
(Complaints)

Sichuan Branch

(86)028

95566

86403160

86403888

Tibet Branch

(86)0891

6813333-6230

95566
6813333-6232

Xinjiang Branch

(86)0991

95566

2841732

Yunnan Branch

(86)0871

95566

3636150
3639346

Zhejiang Branch

(86)0571

95566

95566