Notice of Change from Great Wall International Dual Currency EMV Debit Card to Great Wall International Dual Currency EMV UnionPay Debit Card (Effective as at 15 November 2025)
2025-10-15
Dear Customers,
From 15 November 2025, Bank of China (Australia) Limited existing Debit Card product, “Great Wall International Dual Currency EMV Debit Card” (GWI Debit Card) will change from a dual network to single network card with removal of EFTPOS Service. The card name will now be the “Great Wall International Dual Currency EMV UnionPay Debit Card” (New GWI Debit Card).
An updated version of Account Access Methods Terms and Conditions reflecting these changes will take effect from 15 November 2025 for all customers (See Attachment 1).
Summary of changes:
| before Effective Date | after Effective Date | |
|---|---|---|
| EFTPOS System | Transactions processed through UnionPay or EFTPOS Payment System Two payment networks increased card acceptance |
Transactions will process through UnionPay Payment System and no longer through EFTPOS If UnionPay is not accepted by a merchant or ATM, the transaction will decline |
| Card Acceptance | Accepted where UnionPay and EFTPOS logos are displayed | Accepted only where the UnionPay logo is displayed |
| Merchant Point of Sale Transactions | √ Purchases √ Refunds √ Cash Out √ Contactless transactions Insert Card transactions: √ select savings account √ select cheque account √ select credit account |
√ Purchases √ Refunds × Cash Out √ Contactless transactions Insert Card transactions: × select savings account × select cheque account √ select credit account |
| ATM Transactions | √ Balance Enquiries √ Withdrawals √ Deposits √ PIN Change √ Balance Transfer between Savings and Cheque Account |
√ Balance Enquiries √ Withdrawals × Deposits × PIN Change × Balance Transfer between Savings and Cheque Account |
| Recurring Transactions* | Payments can be set up to recur at intervals for subscriptions, memberships and services | Recurring payments not available |
| Merchant surcharges fees | Merchants generally apply surcharge fees for UnionPay or EFTPOS services. EFTPOS service fees may be lower | Merchants will generally apply surcharge fees for UnionPay services, which may be higher than EFTPOS charges |
*If you are using your GWI Debit Card to make recurring payments you will need to make alternative arrangements with the relevant merchant or supplier before 15 November 2025.
Next Steps
1. For existing Active GWI Debit Card holders, from 15 November 2025, Bank of China (Australia) will issue New GWI Debit Cards progressively to customer registered Mailing Addresses. To activate the New GWI Debit Card insert the Card and complete a POS or ATM Transaction using your existing PIN. Once activated, your existing GWI Debit Card will be automatically cancelled.
Active GWI Debit Card holder refers to debit card holders:
1) who have used their card at least once in the last 12 months; and
2) whose card has an Expiry date on or after October 2025.
2. For customers who are not Active GWI Debit Card holders, Bank of China (Australia) will issue New GWI Debit Cards only on request. If you wish to have a New GWI Debit Card, please contact us using the contact details below.
Details of changes and next steps, are set out in Attachment 2.
We apologise for any inconvenience. Please contact us on 1800 095 566 (if calling within Australia) or +61 3 9670 6200 (if calling from overseas) if you have any questions or if you require further assistance.
Bank of China is committed to providing quality service and products.
15 October 2025
Bank of China (Australia) Limited
ABN 28 110 077 622
Australian Financial Services Licence Number 287322
Attachments:
