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Position Title: Product Manager– Trade Finance Department
Location: Head Office, Markham
Duties and Responsibilities
- Developing and implementing marketing programs, as well as providing effective post call follow-up and ensuring appropriate prioritization to new business/transactions, customer service and cross-sell opportunities.
- Negotiating terms, conditions and documentation with customers, culminating in the closing of transactions either alone or with line management.
- Negotiating pricing arrangements with customers in accordance with Bank policy and pricing guidelines to meet the customers’ need while maximizing profitability.
- Managing all aspects of client relationship, including conducting annual reviews
- Conducting market analysis and identifying business opportunities
- Defining product requirements and developing internal workflows, guidelines, co-ordinating new product approval process
- Managing piloting and product roll-out until expected product benefits are achieved
- Identifying product deficiencies through following up with customer feedback, performing needs analysis and recommending potential product changes/opportunities to Department Head.
- Ensuring that the Bank's interests are protected at all times by strictly adhering to risk management and compliance programs, internal and regulatory guidelines, including Know Your Customer, Anti-Money Laundering, etc
- Achieving individual sales and/or portfolio growth targets, including customer calling targets, annual sales and revenue/portfolio targets.
Job Specification
- Three years or above of relevant work experience in the financial services industry and in Trade Finance related Product Sales, Trade Operations & Services, Credit Risk Management or Relationship Management with client interaction;
- Good knowledge and understanding of Trade Finance Products in particular flow and financing products, trade workflows and financial supply chain processes
- Experience with Trade related Financial Institution teams and product would be an advantage
- Excellent partnering skills and ability to successfully navigate within a complex organisation, build strong relationships, work collaboratively and communicate effectively and concisely with businesses, management teams, other functions and external clients on all levels of seniority
- Good team player with strong interpersonal skills, multicultural understanding and the capability to work with large, remote and cross regional teams
- Effective and concise communicator – both verbal and written, paired with strong presentation skills in English with Mandarin and Cantonese being a big plus
- Ability to effectively manage product performance in the market
- Able to motivate and mobilise resources to perform in the product area
- A university Degree in Business Administration, Accounting ,Finance or Economics
- High degree of proficiency in Microsoft Office tools and applications, including MS Office Suite
- Excellent organizational and time management skills with the ability to prioritize and work accurately within deadlines
- Adaptability and flexibility to deal with a rapidly changing environment
- Accuracy and attention to detail
- Strong analytical skills and the ability to think strategically
To apply, please submit your resume along with a cover letter and the application form (available for download at http://www.bankofchina.com/ca/custserv/cs3/) to hr@ca.bocusa.com
Bank of China (Canada) is an equal opportunity employer and it is the bank’s policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best qualified person for the position. We welcome applications from all interested parties. Please understand that only qualified applicants will be contacted.
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