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[Closed]Customer Service Representative/Teller


 

Job Title: Customer Service Representative/Teller

Job Location: Montreal, QC

Positions Available: 1

Applicable Deadline: October 30, 2015

Position Summary:

  • Answer the questions raised by customers through phone and walking-in.
  • Accomplish the banking daily transactions including account opening, term deposit, wire transfer, funds settlement, picking up cheques from RBC and cheque clearing etc. Review the vouchers after daily sign-off, complete scan and filing.
  • Provide trade finance service and solution including issuance of Letter of Credit and Standby LC, discounting, issuance of Letter of Guarantee and other trade finance documents management.
  • Be responsible for office administration: including the management of important bank drafts, documents filling, keeping the office environment tidy and organized.
  • Manage the public relation between the branch and the building management, government such as tax department, insurance company to ensure smooth office operations.

Required Skills and Qualifications:

  • Excellent oral communication skills in English and Chinese  
  • Excellent customer service skills with at least one year relevant work experience
  • College Diploma / Bachelor’s Degree, preferably commerce, accounting, finance related
  • Ability to work well both individually and in a team
  • Ability of multi-tasking
  • Being responsible and organized
  • At least one year relevant work experience
  • Bilingual: English and French, fluent in both oral and writing
  • Trade finance work experience as an asset
  • Proficient in relevant computer applications;
  •  Solid multi-tasking abilities;
  • Punctual and committed to work schedules;

To apply, please submit your resume along with the application form (available for download at http://www.bankofchina.com/ca/custserv/cs3/ ) to hr@ca.bocusa.com

Bank of China (Canada) is an equal opportunity employer and it is the bank’s policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best qualified person for the position. We welcome applications from all interested parties. Please understand that only qualified applicants will be contacted.

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