Administrative Assistant (Sep 2018)

Location: Head Office, Markham

Position Available: 1

Application deadline: Oct 3, 2018

Job Summary: As the first point of contact for Bank of China (Canada) head office, the receptionist is expected to perform various office administrative duties.

Responsibilities and Accountability:

• Greeting visitors and guests and directing them to the appropriate staff members/meeting areas
• Answering all incoming telephone calls and ensuring they are directed to the appropriate people
• Sorting and directing mails and processing courier packages
• Provide administrative support to staff in the head office, including meeting/conference scheduling, coordination of office events and special projects as requested
• Accountable for the general maintenance of the head office including ordering office and kitchen supplies
• Coordinating office upkeep with building management service to resolve facility related issues
• Monitoring the usage of supplies and equipment in the head office. Order all supplies required by head office and branches staff from external venders
• Communicating with internal and external couriers; Preparing, receive and distributing of all courier packages in a timely manner

Job Specifications:

• At least 1 year experience working in customer service or office administrative role
• Excellent verbal and written communication skills
• Ability to converse fluently in English and Mandarin is essential
• Relevant post-secondary education with Diploma/Degree in Business Administration
• MS Office experience (Word, Excel and Outlook) required
• Ability to perform tasks in an accurate, efficient and timely manner
• Excellent organizational skills with the ability to handle complexity
• Ability to handle difficult customers with diplomacy, strong "service" focus
• Accuracy and attention to detail
• Possess a valid driver's license is an asset

To apply, please submit your resume along with the application form (available for download at http://www.bankofchina.com/ca/custserv/cs3/) to hr@bankofchina.ca

Bank of China (Canada) is an equal opportunity employer and it is the bank's policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best qualified person for the position. We welcome applications from all interested parties. Please understand that only qualified applicants will be contacted.