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Customer Service (Munich Branch,Sept.2020)


 
Company Profile:

As the most internationalized and diversified bank in China, Bank of China Group provides full range of financial services in China´s Mainland, Hong Kong, Macau and other 59 countries.

Bank of China Ltd. Frankfurt, wholly-owned subsidiary by Bank of China Group, fully established in 1989, runs further five branches in Germany being in Hamburg, Düsseldorf, Berlin, Munich and Stuttgart. We have been providing financial solutions for Chinese, German and European companies and private customers over 30 years. Keeping pace with growing Chinese economy and with the new historic opportunities, we will keep forward towards the strategic goal of a first-class international bank in a sustainable way.

Now we offer a position for Customer Service (Banking) for our sub-branch in Munich.

Customer Service (Munich Branch,Sept.2020)

Key Responsibilities:

  • Providing professional and efficient counseling to customers in Chinese, English or German
  • Responsible for all remittances and remittance related tasks (incoming and outgoing remittances, remittance investigations, booking of remittance fees, direct debit authorizations and standing orders)
  • Account openings for corporate customers
  • Consumer credits
  • IT coordinator

Desired skills & experience:

  • Bachelor degree or above, studies of Finance, Banking Business preferred
  • Very good Chinese, English and German skills
  • 1-2 years of experience in similar position preferred
  • Good skills in all standard office tools
  • Team-oriented, open-minded, conscientious, reliable and loyal

What we offer:

  • Exciting challenges in a dynamic, multinational company
  • Performance-related remuneration including a variety of additional benefits (free job ticket, meal and fitness allowance, capital-forming benefits, company pension scheme, etc.)
  • Individual training opportunities
  • Optimal public transport connections in the heart of the city of Munich

Entry date: ASAP

Location: Munich

Homepage: www.bankofchina.com/de/

Application: please send your application and complete application documents (cover letter, CV in German and English, certificates, salary expectation) to the Email: Recruiting@bocffm.com

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