Dear Customer,

During the COVID-19 epidemic, in order to reduce your risk of exposure to the virus, starting from 16 November 2020 our bank only provides the counter service to the clients with appointment. It is recommended that you choose our online banking service by priority. Please be also informed that our bank has suspended cash service temporary till further notice.

If you do need to come to the bank for business，an appointment has to be taken in advance at 00352-268688. Please check the relevant border control regulations before making an appointment.

Bank of China Limited, Luxembourg Branch
Bank of China (Luxembourg) S.A.
16 November 2020