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Announcement on Suspension of E-banking Services during System Upgrade (11.21-22)


 

Dear customers,

To provide better financial products and services, we will update the systems between November 21st and 22nd (Netherlands time). During the time of update, the Online Banking and Telephone Banking services will be suspended.

Business type Time of suspension (Netherlands time)
Online Banking 17:00, November 21st - 10:00, November 22nd, 2015
Telephone Banking(Self service) 19:45, November 21st - 11:00, November 22nd, 2015

We will make efforts to shorten the suspension. If the suspension time is shorter than that mentioned above, all the Online Banking and Telephone Banking transactions submitted by the customer will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions, please dial local customer service hotline +31(0) 10 2175888 or visit our bank outlets.

Thank you for your understanding.

Bank of China (Luxembourg) S.A. Rotterdam Branch
November 19th, 2015

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