Name
Outward Remittance
Introduction
Outward remittance is a service where the bank can transact remittance to the account designated by its individual customers regardless of whether the account is domestic or foreign or whether it is the customer's account or not. Remittance currencies include EUR, USD, GBP, HKD, RMB and so on.
Features
1. In addition to over 10,000 branches in China, branches in currency clearing centers such as New York, London, Frankfurt, Tokyo and Hong Kong as well as correspondent banks in most countries and regions of the world, providing customers with global remittance services and professional consulting services through its extensive remittance channels and rich business experiences.
2. Customers can open online banking to access to this service.
Target Customers
Customers who have an account with the bank.
Procedure
Customers fill in the remittance application form and submitting it at a counter of the bank's outlets, or via personal online banking;
Required Documents
To ensure the safety of the customers' funds and account information, at a counter of the bank's outlets, valid identity documents and signature verification are required to access to the service;
Tips
1. If the receiver does not receive the remittance in time, the remitter, after confirming the correctness of the information of the receiving account provided, can go to the counter for inquiry or change of remittance with valid identity documents and remittance receipt. Fees on change of remittance information will be charged, and the bank will help you completing relevant formalities as soon as possible.
2. Under special circumstances, the remitter can make inquiry via Fax, telephone or letter with remittance receipt.
