Dear Customers,

Please be informed that Bank of China (New Zealand) Limited will undertake scheduled system maintenance from 3:00am to 3:10am on Sunday 9^th November 2025, and from 3:00am to 3:10am on Sunday 16^th November 2025.

During the period of maintenance, Personal Online Banking and Mobile Banking services will each experience a brief service interruption (two in total), which may affect some customer’s access to these services. Each interruption will last no more than 10 minutes.

Please prearrange your business processing time accordingly. We apologize for any inconvenience.

Bank of China (New Zealand) Limited
7^th November 2025