Dear Valued Customers,
In the interest of the health and safety of our customers due to COVID-19, we will be temporarily closing six of our branches from 9 April 2020 till 4 May 2020. Counter and cheque services at these six branches will be suspended while safe deposit box services at Katong Sub-Branch will still be available. All BOC ATM services will remain accessible as usual. Should you require over-the-counter banking services, please visit any of the alternative branches that are open as listed in the following table (addresses and business hours can be found under "Locate Us - Branches") .
| Region |
Temporary Closed Branches |
Nearest Alternative Branches |
| Central |
Chinatown Sub-Branch |
Main Branch
Tiong Bahru Sub-Branch |
| East |
Bedok Sub-Branch
Katong Sub-Branch
(except safe deposit box services*) |
North Sub-Branch
Tampines Sub-Branch |
| West |
Jurong West Sub-Branch |
Jurong East Sub-Branch |
| North |
Woodlands Sub-Branch |
Toa Payoh Sub-Branch |
| North-East |
Punggol Sub-Branch |
Ang Mo Kio Sub-Branch |
*Safe deposit box access at Katong Sub-Branch is available by appointment only every Wednesday and Saturday, between 9:30am and 12:30pm. To book an appointment in advance, please call 6412 8275 between 9am and 6pm from Monday to Friday, or email us at enquiry.sg@bankofchina.com.
We strongly encourage you to bank with us online whenever possible during this time: most transactions, including the following, can be accessed easily via our online and mobile banking platforms anytime:
- View and manage accounts
- Funds transfers (including PayNow, FAST and GIRO)
- Bill payments
- Time deposit placements (For existing savings/ current account holders)
- Global account services
- Stop cheque service
- Credit card services
- Debit card services
- RMB Pre-settlement
- Loan account enquiry and repayment history
- Investment services
- MyInfo online account opening and credit card application
For more information, please click on "Personal Online Banking" or "Mobile Banking" . Alternatively, you can contact our 24-Hour Customer Service Hotline at 1800-66-95566 or email us at enquiry.sg@bankofchina.com.
Please stay safe and thank you for your understanding and support.
Bank of China Limited Singapore Branch
3 April 2020
