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Announcement on the Temporary Suspension of Selected BOC Services (22-23 Nov. 2025)


2025-11-21

Dear Valued Customer,

To serve you better, we will be upgrading our system from 22 November 2025 (Saturday) to 23 November 2025 (Sunday). During this period, the following BOC services will be unavailable at the stated schedule:

Type of BOC Service Period of Suspension
Online Banking and Mobile Banking 23 Nov. 2.30am – 4.30am
FAST Fund Transfer and PayNow Services 23 Nov. 1.55am - 5.55am
All Debit Card Transactions and Services 23 Nov. 2.20am - 5.30am
All Credit Card Transactions and Services 23 Nov. 2.20am - 5.30am
POS Services 23 Nov. 2.20am - 5.30am
Corporate Online Banking 23 Nov. 12.00am - 6.40am
Corporate Online Banking fund transfer and remittance services 23 Nov. 7.30am - 12.00pm
SWIFT Direct 22 Nov. 9.00pm - 23 Nov. 3.00pm

We apologise for any inconvenience caused.

For more information, please contact our 24-Hour Customer Service Hotline at 1800-66-95566 (Singapore) or +65-677-95566 (Overseas).

Bank of China Limited Singapore Branch
21 November 2025

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