Dear Customers,
To keep our systems up to date and add improvements we sometimes need to carry out essential maintenance. We will be carrying out some work on our systems on 22nd June 2024. Services on our Great Wall International Credit Card and Debit Card will be suspended during the following periods:
| Service Type |
Period of Suspension (UK Local Time) |
| Great Wall International Credit Card |
From 19:00 to 21:40 on 22nd June |
| Great Wall International Debit Card |
From 19:00 to 21:40 on 22nd June |
You will not be able to carry out any transaction(s) on your Great Wall International Credit and Debit Card, during the above periods of suspension.
We apologise for any inconvenience you may experience.
Should you have any queries, please call our customer service hotline: 020 72828763 (from the UK) or +44 20 72828763 (from overseas) between 9:00am to 5:00pm on Monday to Friday, or email to: cardcentre.uk@bank-of-china.com.
Thank you for your patience.
Bank of China (UK) Limited
21st June 2024