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Announcement on Temporary Suspension of Telephone Banking, Personal Online Banking, Mobile Banking, Great Wall International Credit and Debit Card Services on 22–23 August 2026


2026-08-14

 

Dear Customer,

Bank of China (UK) Limited (the Bank) will be carrying out essential maintenance to our banking system from 6:00pm on Saturday, 22 August 2026 to 5:00am on Sunday, 23 August 2026 (London local time). During this period, Telephone Banking, Personal Online Banking, Mobile Banking, and Great Wall International Debit Cards and Credit Cards services will be temporarily unavailable.

If you need to make payments, transfers or access other banking services during this period, please make alternative arrangements in advance.

Should you have any questions, please feel free to contact us on: 0800 389 5566 (within the UK) or +44 207 282 8926 (outside the UK), or via email to: service.uk@bankofchina.com. 

We apologise for any inconvenience this may cause and thankyou your understanding. 

Bank of China (UK) Limited
14 August 2026

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