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Exceptional Financial Services from Bank of China's Temporary Outlets for Olympic Games


2008-08-07

Bank of China has set up five temporary outlets at sites of Beijing Olympic Games to provide quality financial services. As the delegations and media from various countries arrived, the temporary outlets started their financial services in a passionate and orderly way.

On August 6, two days away from the opening of the Beijing 2008 Olympic Games, the five temporary outlets of Bank of China ensured enough staff to reduce the waiting time of customers. All the staff willingly shortened their lunch time and devoted themselves to customer services. Moreover, selected minor language service personnel, who provide consultancy for customers of different colors in French, Spanish, Arabic, Russian and other languages, were present to facilitate the communication. The temporary outlets offer a wide range of financial services, including account opening, exchange of foreign currencies, deposits, credit card, and remittance, for athletes, officials and media from more than 100 countries and regions.

The Beijing 2008 Olympic Games is a grand event for financial and cultural exchange. Overseas friends show intensive interests in China's banknotes and coins as well as the Olympic Games souvenirs at the temporary outlets. Recently, more and more foreign athletes and journalists go to the outlets to exchange for Chinese coins and small denomination banknotes as souvenirs. The temporary outlets of Bank of China offer brand-new banknotes and coins in delicate packages. Such people-oriented service has won wide acclaim among overseas friends. During their transactions at the outlets, girls from Romanian gymnastics team found the Olympic Games badges worn by the staff very adorable. As a result, the staff gave them the badges along with a wish for their good performance. The girls gladly put the badges on their gym suits and took a group photo with the staff.

Up until now, the five temporary outlets of Bank of China have been running smoothly despite the heavy flow of customers. The professional and efficient services of Bank of China's staff have deeply impressed the overseas customers, many of whom left a message on the guest book to express gratitude for the wonderful service.

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