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2011 Annual Report


2012-03-29

Contents

Development Strategy
Financial Highlights
Honours and Awards
Corporate Information
Message from the Chairman
Message from the President
Message from the Chairman of the Board of Supervisors
Management Discussion and Analysis
 — Financial Review
 — Business Review
 — Risk Management
 — Organisational Management, Human Resources Development and Management
 — Corporate Social Responsibilities
 — Outlook
Changes in Share Capital and Shareholdings of Substantial Shareholders
Directors, Supervisors and Senior Management
Corporate Governance
Report of the Board of Directors
Report of the Board of Supervisors
Signifi cant Events
Independent Auditor's Report
Consolidated Financial Statements
Unaudited Supplementary Financial Information
Supplementary Information — Differences Between CAS and IFRS Consolidated
 Financial Statements
Reference for Shareholders
Organisational Chart
List of Operations
Defi nitions

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