联系我们
中国银行孟买分行
地址：4th Floor, 41-B, 4 North Avenue, Makermaxity, Bandra Kurla Complex (BKC), Bandra East, Mumbai - 400051
电话：0091 22 6824 6666
邮箱：bocmumbai@bankofchina.com
IFSC代码： BCHN0000002
Swift 代码：BKCHINBB
更多服务信息请联系营业部经理：
Smita Shetty
Corporate & Institutional Banking
Bank of China Ltd India Branch
4th Floor, 41-B, 4 North Avenue,
Makermaxity, Bandra Kurla Complex (BKC),
Bandra (E), Mumbai - 400051
电话：0091 22 6824 6643
邮箱：smitashetty_in@in.bank-of-china.com
投诉或建议请联系投诉受理官：
Nodal Officer
Kevin Cutinho
Bank of China Ltd India Branch
4th Floor, 41-B, 4 North Avenue,
Makermaxity, Bandra Kurla Complex (BKC),
Bandra (E), Mumbai - 400051
电话：0091 022 6824 6648
邮箱：kevin_in@in.bank-of-china.com
投诉流程图
| Customer Grievance Escalation Matrix | Contact Person | Designation | Contact Number | Email id | Contact Address |
|---|---|---|---|---|---|
| Level One | Smita Shetty | Branch Manager | +91-22- 68246643 | smitashetty-in@in.bankofchina.com | Bank of China, 41-B, 4th Floor, 4 North Avenue, Maker Maxity, |
| Level Two (Nodal Officer) | Kevin Cutinho | AVP- Operations | +91-22- 68246648 | kevin_in@in.bank-of-china.com | Bandra Kurla Complex, Bandra (East), Mumbai- 400051 |
| Level Three | RBI Ombudsman | Online : Visit the Centralised Receipt and Processing Centre (CRPC) portal of RBI at https://cms.rbi.org.in or by email to crpc@rbi.org.in | |||
| Level Three | RBI Ombudsman | In person or by post : The Centralised Receipt and Processing Centre (CRPC) is located at : 4th Floor, Reserve Bank Of India, Sector 17, Central Vista, Chandigarh 160017 | |||
