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Notice Regarding Temporary Service Suspension during System Upgrade Period (11.14, 11.16)

2025-11-13

Dear customers,

Kindly be informed that in order to provide you with high quality services, our bank will perform system upgrade on November 14 (Friday) and 16 (Sunday), 2025. Please pay attention to the suspension timetable of the following financial products and services:

Banking Products and Services Period of Suspension
ATM, CWD, JETCO Cardless Withdrawal November 14 (Friday) 00:00 - 01:00
BOC Macau APP, BOCNET, Telephone Banking Services,
Electronic Payment, SMS Service, BOC Open API Platform
November 16 (Sunday) 00:30 - 06:30

We apologize for any inconvenience caused, and please be prepared in advance. Thank you for your understanding and support!

Bank of China Limited Macau Branch
Bank of China (Macau) Limited
November 13, 2025

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