Dear Customers,

To enhance service efficiency and promote green finance, BOC(Macau) will launch an automated outbound call service via the hotline “888 95566” in December 2025, initially used for repayment reminders on overdue personal loans, providing voice reminders only and will not request any personal information.

This automated service caller ID is “888 95566” and strictly for notification and promotional purposes and is not capable of processing transactions or effecting service changes. Please note:  BOC(Macau) will not embed hyperlinks or QR codes in text messages or emails, nor request personal information—such as bank account details, passwords, transaction security codes, or credit card information—through telephone calls, emails, text messages, web links, QR codes, or file attachments.

For any inquiries, please call BOC (Macau) Service Hotline (853) 8889 5566.

Bank of China (Macau) Limited
November 27, 2025