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Announcement on the Temporary Suspension of Selected BOC Services (27 Apr. 2025)


2025-04-24


Dear Valued Customer,

To serve you better, we will be upgrading our system on 27 April 2025 (Sunday). During this period, the following BOC services will be unavailable at the stated schedule:

Type of BOC Service Period of Suspension
FAST Fund Transfer and PayNow Services 27 Apr. 1.00am – 5.00am
Mobile Banking Push Notification Services 27 Apr. 2.00am – 4.30am
SMS OTP Services for Mobile and Online Banking 27 Apr. 12.00am – 2.00am
(up to 2 seconds)
All Credit Card Transactions and Services 27 Apr. 2.00am –6.50am
All POS Machine Transactions and Services 27 Apr. 2.00am –6.50am
Debit Card Transactions on ATM5 Machines 27 Apr. 2.00am – 4.50am
ATM Services for Other Banks’ Cards 27 Apr. 2.00am – 4.50 am

We apologise for any inconvenience caused.

For more information, please contact our 24-Hour Customer Service Hotline at 1800-66-95566 (Singapore) or +65-677-95566 (Overseas).

Bank of China Limited Singapore Branch

24 April 2025.

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