Dear Customers:
In order to bring you better financial service experience, our bank is scheduled to upgrade our system from 23:50 on August 24 to 1:20 on August 25. During this period, our 95566 telephone banking services will be suspended. The detailed arrangement is as follows:
1. In Fujian, Jiangsu, Inner Mongolia, Ningxia, Qinghai, Chongqing, Yunnan, Guizhou, Jiangxi, Anhui, Hainan and Suzhou, the self-service and operator telephone banking services will be suspended. You will hear a busy tone when dialing 95566. Please call 010-95566 to conduct business.
2. In Tianjin, 95566 operator telephone banking service will be suspended. You might hear a busy tone when dialing 95566 sometimes. You can conduct self-service after entering the voice menu.
3. In other areas, you might hear a busy tone when dialing 95566 sometimes. Please call again for self-service or operator service.
We therefore greatly regret for the inconvenience brought to you. In addition, in order to ensure the safety of your funds, during the system upgrade, you can also call our emergency loss reporting hotline for temporary loss reporting service. The temporary loss reporting numbers are as follows:
Inner Mongolia, Ningxia, Qinghai, Chongqing, Yunnan, Guizhou, Jiangxi, Anhui, Hainan: 010-82979115, 010-82979124, 010-95566
Beijing, Shanxi, Jilin, Heilongjiang, Henan, Shaanxi, Gansu, Hunan, Hubei, Guangxi, Hebei, Tibet: 010-82979115, 010-82979124
Tianjin: 022-23313636, 022-27102578
Liaoning: 0411-82587911, 0411-82587086
Shanghai: 021-64957109
Shandong: 0532-83891901, 0532-83871905
Sichuan: 028-86402599, 028-86403058
Xinjiang: 0991-5973375
Zhejiang: 0571-87918109, 0571-85011174
Ningbo: 0574-87196666 ext 2907
Fujian: 0591-87824452, 010-95566
Jiangsu: 025-84207888 ext 66036, 025-84207888 ext 66037, 010-95566
Suzhou: 0512-65163763, 0512-67555441, 010-95566
Guangdong: 020-83153086, 020-83153087
Shenzhen: 0755-22334033
The announcement is hereby issued.
Bank of China Limited
August 21, 2012
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