Dear Customer:
In order to bring you better financial service experience, our banking system is scheduled to be upgraded from 23:00 on September 1 to 00:40 on September 2. During this period, 95566 telephone banking services will be suspended. The detailed arrangement is as follows:
1.In Fujian, Jiangsu, Inner Mongolia, Ningxia, Qinghai, Chongqing, Yunnan, Guizhou, Jiangxi, Anhui, Hainan and Suzhou, you will hear a busy tonel when dialing 95566 and all telephone banking services will be suspended. Please call 010-95566 to conduct business via operator service, and all self-service telephone banking services will be suspended.
2.In other areas, you might hear a busy tone when dialing 95566 sometimes. Please call again for operator service. All self-service telephone banking services will be suspended.
We therefore greatly regret for the inconvenience brought to you. In addition, in order to ensure the safety of your funds, during the system upgrade, you can also call our emergency loss reporting hotline for temporary loss reporting service. The temporary loss reporting numbers are as follows:
Inner Mongolia, Ningxia, Qinghai, Chongqing, Yunnan, Guizhou, Jiangxi, Anhui, Hainan: 010-95566
Shanxi, Jilin, Heilongjiang, Henan, Shaanxi, Gansu, Hunan, Hubei, Guangxi, Hebei, Tibet: 95566, 010-95566
Beijing: 95566
Tianjin: 022-23313636, 022-27102578, 95566
Liaoning: 0411-82587909, 0411-82587911, 95566
Shanghai: 021-64957109, 95566
Shandong: 0532-83891901, 0532-83871905, 95566
Sichuan: 028-86403085, 028-86402599, 95566
Xinjiang: 0991-5973375, 0991-5973374, 95566
Zhejiang: 0571-85011171, 0571-85011159, 95566
Ningbo: 0574-87196666-2907, 95566
Fujian: 0591-87824452, 010-95566
Jiangsu: 025-84207888-66036, 025-84207888-66037, 010-95566
Suzhou: 0512-65163763, 0512-67555441, 010-95566
Guangdong: 020-83153086, 020-83153087, 95566
Shenzhen: 0755-22334005, 95566
The announcement is hereby issued.
Bank of China Limited
August 29, 2012
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