Dear customers,
To provide better financial products and services, we will update the systems between October 24th and 26th (Beijing time). During the time of update, the Online Banking, Mobile Banking, Home Banking, ATM, Telephone Banking and Wechat Banking services provided by the relevant Branches will be suspended, including London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan) (hereinafter the Europe-Africa Area).
| Customer area |
Business type |
Time of suspension (Beijing time) |
| Europe-Africa Area |
Online Banking, Mobile Banking |
22:00, October 24th - 15:30, October 26th, 2014 |
| Asia-Pacific Area |
Online Banking |
17:00, October 25th - 7:30, October 26th, 2014 |
| ATM |
17:50, October 25th - 6:10, October 26th, 2014 |
| Telephone Banking(Self service) |
17:50, October 25th - 9:00, October 26th, 2014 |
| New York |
Online Banking |
00:00, October 26 - 7:30, October 26th, 2014 |
| Domestic |
Online Banking, Mobile Banking, Home Banking, Wechat Banking service |
00:00, October 26 - 7:30, October 26th, 2014 |
We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Online Banking, Mobile Banking, Home Banking, ATM，Telephone Banking and Wechat Banking services as usual and all related transactions will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions or help, please dial 95566 or visit our bank outlets.
Thank you!
Bank of China Limited
October 22, 2014
Europe-Africa Area：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan).
Asia-Pacific Area：Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch.
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