Dear customers,
To provide better financial products and services, we will update the systems between December 6th and 7th ,2014(Beijing time). During the time of update, the Online Banking, Mobile Banking, ATM, Telephone Banking services provided by the relevant Branches will be suspended.
| Customer area |
Business type |
Time of suspension (Beijing time) |
| Asia-Pacific Area |
Online Banking、Mobile Banking、ATM |
0:00-7:00,Dec.7 th ,2014 |
| Telephone Banking |
23:45,Dec.6 th - 06:15,Dec.7 th ,2014 |
| Europe-Africa Area |
Online Banking、 Mobile Banking |
0:00-7:00,Dec.7 th ,2014 |
| Telephone Banking |
8:45-13:15,Dec.7 th ,2014 |
| Personal Online Banking Cross-Border Remittance, and Corporate Online Banking Add/Edit Payee Information services |
7:00-9:30,Dec.7 th ,2014 |
| Online Banking、Mobile Banking Account Inquire and Transaction services |
9:30-12:00,Dec.7 th ,2014 |
Asia-Pacific Area：Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Monogolia), Mumbai Branch, Bank of China (New Zealand) Limited.
Europe-Africa Area：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan).
We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Online Banking, Mobile Banking, ATM，Telephone Banking services as usual and all related transactions will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our call center or visit our bank outlets.
Thank you for your understanding.
Bank of China Limited
Dec. 3 th, 2014
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