Dear customers,
To provide better financial products and services, we will update the systems between November 21st and 22nd (Beijing time). During the time of update, the Online Banking, Mobile Banking, Home Banking, Automatic Teller Machine, BOC Self-service Terminal, Telephone Banking and Wechat Banking services will be suspended.
| Customer area |
Business type |
Time of suspension (Beijing time) |
| Domestic |
Online Banking, Mobile Banking,
Home Banking, Wechat Banking |
0:00, November 22nd- 7:00, November 22nd, 2015 |
| BOC Self-service Terminal |
0:00, November 22nd- 3:00, November 22nd, 2015 |
| Europe-Africa Area1 |
Online Banking,
Mobile Banking |
0:00, November 22nd- 17:00, November 22nd, 2015 |
| Telephone Banking(Self service) |
2:45, November 22nd- 18:00, November 22nd, 2015 |
| Asia-Pacific Area2 |
Online Banking |
18:00, November 21st- 10:00, November 22nd, 2015 |
| Automatic Teller Machine |
18:45, November 21st- 8:40, November 22nd, 2015 |
| Telephone Banking(Self service) |
18:30, November 21st- 11:00, November 22nd, 2015 |
| New York |
Online Banking |
0:00, November 22nd- 7:00, November 22nd, 2015 |
We will make efforts to shorten the suspension. If the suspension time is shorter than that mentioned above, all the Online Banking, Mobile Banking, Home Banking, Automatic Teller Machine, BOC Self-service Terminal, Telephone Banking and Wechat Banking transactions submitted by the customer will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions, please dial local customer service hotline or visit our bank outlets.
Thank you for your understanding.
Bank of China Limited
November 17th, 2015
1Europe-Africa Area：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, Bank of China (Luxembourg) S.A. ,BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan). ,Bank of China (Hungary) Co.Ltd Prague Branch,Bank of China (Hungary) Co.Ltd Vienna Branch
2Asia-Pacific Area：Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Monogolia), Mumbai Branch, Bank of China (New Zealand) Limited. , Vientiane Branch
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