Dear customers,
To provide better financial products and services, we will update the systems between January 30th and 31st, 2016(Beijing time). During the time of upgrade, the Online Banking, Mobile Banking and Telephone Banking services will be suspended.
| Customer area |
Business type |
Time of suspension (Beijing time) |
| All Overseas Areas |
Online Banking, Mobile Banking |
23: 45, Jan.30th,2016 - 7: 00, Jan.31st,2016 |
| Asia-Pacific Area1 |
Telephone Banking (All service) |
23: 45, Jan.30th,2016 - 7: 25, Jan.31st,2016 |
| Telephone Banking (register/cancel sevice) |
0:45-5: 10, Jan.31st,2016 |
| Europe-Africa Area2 |
Telephone Banking (Self-service) |
8:45-12: 40, Jan.31st,2016 |
| Telephone Banking (register/cancel sevice) |
8:45-11: 55, Jan.31st,2016 |
We will make efforts to shorten the suspension. If the suspension time is shorter than that mentioned above, all the Online Banking, Mobile Banking and Telephone Banking submitted by the customer transactions will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions, please dial 95566 to contact our call center or visit our bank outlets.
Thank you for your understanding.
Bank of China Limited
January 27th, 2016
1Asia-Pacific Area：Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Monogolia), Mumbai Branch, Bank of China (New Zealand) Limited. , Vientiane Branch
2Europe-Africa Area：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, Bank of China (Luxembourg) S.A. ,BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan). ,Bank of China (Hungary) Co.Ltd Prague Branch,Bank of China (Hungary) Co.Ltd Vienna Branch
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