Dear customers,
To provide better financial products and services, we will update the systems between March 26th and 27th ,2016(Beijing time). During the time of update, the Online Banking, Mobile Banking, Home Banking, BOC Self-service Terminal, Telephone Banking and Wechat Banking services will be suspended at different intervals.
| Area |
Business type |
Service unavailable (Beijing time) |
| Mainland China |
Online Banking |
1. 0:00-8:00 and 21:30-24:00,March 26th,2016：Inter-bank transfer and Remittance service will be suspended;
2. 0:00-7:00, March 27th,2016: All the services will be suspended. |
| Mobile Banking |
| Home Banking |
| Telephone Banking(Self-service) |
| BOC Self-service Terminal |
0:00-8:00 and 21:30-24:00,March 26th,2016：Inter-bank transfer and Remittance service will be suspended. |
| Wechat Banking |
0:00-7:00, March 27th,2016: All the services will be suspended. |
| America Area1 |
Online Banking |
5:30, March 26th-18:30,March 27th,2016: All the services will be suspended. |
| Europe-Africa Area2 |
Online Banking |
1. 0:00-7:00 and 8:30-18:20,March 27th,2016:All the services will be suspended;
2. 7:00-8:30 March 27th,2016: Domestic transfer to other banks service will be suspended. |
| Mobile Banking |
| Telephone Banking(Self-service) |
8:30-19:20, March 27th,2016: All the services will be suspended. |
| Asia-Pacific Area3 |
Online Banking |
1. 0:00-10:20, March 27th,2016: All the services will be suspended.
2. 10:20-18:00, March 27th,2016: Domestic transfer to other banks service will be suspended. |
| Telephone Banking(Self-service) |
0:30-11:20, March 27th,2016: All the services will be suspended. |
We will make efforts to shorten the suspension period. If the suspension time is shorter than that mentioned above, all the Online Banking, Mobile Banking, Home Banking, BOC Self-service Terminal, Telephone Banking and Wechat Banking transactions submitted by the customer will be valid. We apologize for any inconvenience arising from the system upgrade. For any questions, please dial local customer service hotline or visit our bank outlets.
Thank you for your understanding.
Bank of China Limited
March 23rd, 2016
1 America Area：New York Branch, Bank of China(Canada) , Panama Branch, Toronto Branch, Bank of China (Mexico) , Grand Cayman Branch
2 Europe-Africa Area：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, Bank of China (Luxembourg) S.A. ,BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Kazakhstan). ,Bank of China (Hungary) Co.Ltd Prague Branch,Bank of China (Hungary) Co.Ltd Vienna Branch
3 Asia-Pacific Area：Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Monogolia), Mumbai Branch, Bank of China (New Zealand) Limited. , Vientiane Branch
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