Dear customers,
To provide better financial products and services, we will upgrade our systems form June 6th to June 7th,2020(Beijing time). During the period of upgrade, Personal Online Banking, Mobile Banking,Telephone Banking and Short Message Services will be suspended as the following table:
| Region |
Service type |
Period of suspension (Beijing time) |
| Asia-Pacific1 |
Personal Online Banking
/Mobile Banking |
23:45,June 6th-6:30,June 7th, 2020 |
| Europe & Africa2 |
| America3 |
| Asia-Pacific |
Telephone Banking |
1. Self-service: 00:30-7:30, June 7th, 2020
2. Register/Cancel service: 00:45-5:50 June 7th, 2020 |
| Europe & Africa |
1. Self-service: 8:30-14:15, June 7th, 2020
2. Register/Cancel service: 8:45-12:30 June 7th, 2020 |
| America |
1. Self-service: 14:00-20:15, June 7th, 2020
2. Register/Cancel service: 14:15-18:30 June 7th, 2020 |
| Asia-Pacific |
Short Message
Service |
0:15-4:45,June 7th, 2020 |
| Europe & Africa |
| America |
We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions through Online Banking, Mobile Banking, Telephone Banking or Short Message Service submitted by customer will be valid.
We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our local hotline or visit our bank outlets.
Bank of China Limited
June 3rd 2020
Asia-Pacific1：Bank of China (Hong Kong) Limited,Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Kazakhstan) , Bank of China (New Zealand) Limited, Vientiane Branch, Karachi Branch，Bank of China (Dubai) Limited, Abu Dhabi Branch, Ulaanbaatar Representative Office, Colombo Branch, Qatar Branch, Preparatory office of Mumbai Branch
Europe-Africa2：London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, Bank of China (Luxembourg) S.A. ,BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A`. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Hungary) Co.Ltd Prague Branch,Bank of China (Hungary) Co.Ltd Vienna Branch,Dublin Branch,
America3：New York Branch, Bank of China(Canada) , Toronto Branch, Panama Branch,Grand Cayman Branch, Mexico Branch
