Bank of China swiftly activated its flood emergency response plans after heavy rain and strong winds triggered reservoir dam failures, landslides, and other disasters in Guangxi Zhuang autonomous region and Hubei and Gansu provinces. 

BOC also stepped up its flood-control and disaster-relief efforts.

In Guangxi, amid the sustained impact of Typhoon Maysak, BOC implemented tailored flood-control measures in response to the heavy rain. These included detailed measures for each city and outlet, with specific plans for outlet protection, material relocation, and emergency responses, as well as the appropriate allocation of operational resources.

BOC staff members clear silt outside a branch in Guangxi.

Real-time updates on weather conditions and risk warnings were released. In case of emergencies such as waterlogging or flash floods, precautionary measures such as temporary closure and personnel relocation could be implemented promptly.

BOC staff members clear standing water.

BOC made every effort to ensure the smooth operations of both online and on-site financial services. Branches were equipped with emergency supplies like umbrellas and raincoats, and customers were encouraged to use online banking, mobile banking, and the electronic payment system to minimize travel risks.

In Hubei, where persistent heavy rain caused disasters in many areas, BOC took preventive measures and accelerated its emergency response efforts to strengthen financial safety during the flood season.

BOC's Mingzhu Avenue Sub-branch in Huanggang conducted comprehensive safety inspections. Volunteer teams removed fallen trees and road debris and cleaned up the surrounding area after the disaster.

BOC staff members of the Huanggang Branch at Mingzhu Avenue participate in road clearing.

A village-based working team from BOC's Jingzhou Branch carried out river dredging and inspected water infrastructure to reduce flood risks at the source. The village-based working team inspected the embankments, culverts, and other water conservancy facilities along the route, checking for safety hazards such as embankment loosening and poor drainage.

A village-based working team from BOC's Jingzhou Branch carries out river dredging.

BOC's Ezhou Branch conducted comprehensive inspections of key areas such as outlets, storage rooms, and dormitories and thoroughly checked archive storage areas for safety hazards. Emergency tasks, such as equipment repairs and on-site obstacle clearances, were completed promptly. Prompt repairs of malfunctioning self-service equipment supported the smooth operation of online and on-site service channels.

BOC staff members at the Ezhou Branch inspect flood-control emergency supplies.

In Gansu, BOC prioritized safety inspections, staff training, and the refinement of contingency plans to enhance emergency response capabilities. Regular checks of electrical systems and drainage facilities were conducted to safeguard operations.

BOC staff members at Gansu Branch inspect electrical systems at a business outlet.

BOC will continue to closely monitor flood conditions, strengthen inspections of key areas, and enhance service capabilities during extreme weather. It will undertake more practical measures for flood control and disaster relief, ensure smooth and orderly financial services, and provide financial support for safeguarding people's lives and property.