Since the beginning of 2026, Bank of China has taken proactive measures to enhance the quality and efficiency of its services to the real economy, pursuing innovation, quality, positivity, strength, stability, and intelligence in its development. BOC has achieved steady progress in operating performance and maintained robust and effective risk control, laying a solid foundation for a good start to the 15th Five-Year Plan (2026-30).

Operating Achievements 

Bank of China stayed focused on its core responsibilities and businesses and on consolidating the financial foundations, delivering steady growth with improved quality in its operations.

The BOC Group witnessed steady growth in key indicators in the first three quarters of 2026. Net profit reached RMB 199.2 billion, including RMB 187.5 billion attributable to shareholders of BOC, rising 5.09% and 5.53% year-on-year, respectively. The Group's net interest margin (NIM) stood at 1.27%, up 1 basis point from a year earlier. The return on average total assets (ROA) was 0.67%, and the return on average equity (ROE) was 8.70%, both within reasonable ranges. The cost-to-income ratio fell to 25.72%, down 1.18 percentage points year-on-year, further improving operational efficiency.

BOC also experienced steady growth in business scale. By the end of September 2026, total assets reached RMB 41.11 trillion, marking a 7.17% increase from the end of the previous year. Client loans totaled RMB 25.02 trillion, up 6.68% from the previous year end, while financial investments amounted to RMB 10.90 trillion, an increase of 12.82% from the end of the previous year. Total liabilities reached RMB 37.78 trillion, rising by 7.48% from the previous year end, with customer deposits at RMB 27.06 trillion, up 3.37% from the end of the previous year.

BOC's customer base expanded in both scale and quality, showing its market competitiveness. BOC carried out 10 key initiatives to enhance the quality and efficiency of corporate customer services and provided tiered and categorized services for nine priority segments serving government and public institutions. Total corporate customers reached 9.28 million, up 10.22% from the end of the previous year. In addition, BOC optimized its tiered and categorized management of personal customers, with the total number of personal customers reaching 565 million, a 1.98% increase from the end of the previous year. The number of customers using the Cross-boundary Wealth Management Connect Scheme reached 72,600, maintaining the market lead.

BOC further showed its distinctive and global strengths with its overseas institutions delivering outstanding performance. It remained the global leader in cross-border RMB clearing and settlement. Underwriting volumes of panda bonds and offshore RMB bonds rose by 76% and 45% year-on-year, respectively, maintaining its lead position in the market, as well as in overseas custody and cross-border custody scale. Underpinned by continuous enhancements in its currency service capabilities, BOC expanded its foreign exchange coverage to encompass more than 100 currencies. Concurrently, BOC preserved its domestic market leadership in foreign exchange settlement and sales, as well as RMB FX derivatives.

Elevating Financial Support for the Real Economy

BOC has always focused on its core responsibilities and businesses while reinforcing its operational strengths, providing high-quality financial services for major national strategies, key areas, and weak links, to better help the real economy overcome challenges and break new ground.

BOC continued to increase credit supplies. Focusing on major national strategies, key areas, and weak links, BOC gave full support to accelerating the development of a modern industrial system. It actively served large-scale equipment upgrade and consumer goods trade-in programs, as well as projects aligned with major national strategies or aimed at strengthening security capacity in key areas, and supported the development of the "six networks" (water networks, next-generation power grids, computing power networks, next-generation communication networks, urban underground pipeline networks, and logistics networks). Domestic manufacturing loans and loans to strategic emerging industries grew by 16.39% and 17.32%, respectively, from the end of the previous year, with the balance of equipment renewal loans exceeding RMB 210 billion. BOC actively supported the development of private enterprises and rural revitalization, with loans to private enterprises and agriculture-related loans up 11.52% and 13.20%, respectively, from the end of the previous year.

Technology finance: BOC provided technology loans to more than 200,000 enterprises, with the balance of technology loans accounting for more than one-third of its corporate loans. It served more than 5,300 core enterprises along the artificial intelligence industry chains, providing more than RMB 690 billion in comprehensive financial support. BOC advanced the building of a technology finance ecosystem, hosting over 70 events under the BOC Sci-Tech Innovation Ecosystem Partner Programme, which drew more than 2,800 technology enterprises and nearly 500 investment institutions. It thoroughly implemented the BOC Sci-Tech Innovation Integrated Customer Cultivation Program, with around 50 projects admitted into the cultivation pipeline, covering frontier fields such as quantum technology, controllable nuclear fusion, and embodied intelligence.

Green finance: The balance of green loans reached the equivalent of RMB 5.78 trillion, up 16.57% from the beginning of the year. BOC supported the development of global green benchmark projects and ranked first among Chinese banks in multiple green loan rankings. It underwrote RMB 278.5 billion in onshore green bond issuance and USD 20 billion in offshore green bond issuance, ranking first among Chinese institutions in the interbank market and in Bloomberg's Global Offshore Green Bonds rankings. BOC's green bond investments exceeded RMB 100 billion, ranking first among investors in NAFMII green debt financing instruments.

Inclusive finance: The balance of inclusive loans to micro and small-sized enterprises stood at RMB 3.11 trillion, with 2,014,900 micro and small-sized enterprise borrowers. BOC actively supported the development of new quality productive forces, extending RMB 970 billion in loans to 61,800 national- and provincial-level specialized and sophisticated SMEs, leading its peers in both credit balance and coverage. BOC has made active efforts to support employment stabilization, disbursing over RMB 525 billion in special loans to enterprises that stabilized or created employment in the first three quarters. In response to national policies, the balance of loans to business entities in 11 consumption-related sectors exceeded RMB 1.97 trillion, benefiting more than 600,000 enterprises. BOC supported the comprehensive revitalization of rural areas, continuously increased financial input into key counties eligible for assistance, and optimized the layout of its county-level institutions.

Pension finance: BOC continued to enrich its BOC Pension Finance service system, launching a range of pension finance products and tailored services. The number of enterprise annuity individual accounts and the scale of enterprise annuity funds under its custody maintained steady growth, with BOC serving more than 23,800 enterprise annuity clients. BOC has continued to increase credit support for elderly care services, senior care products, and smart elderly care, and made full use of the re-lending facilities for service consumption and elderly care, recording growth of more than 50% in elderly care industry loans. BOC held a Pension Finance event themed "Building the Future Together — Opportunities and Cooperation in Long-term Care Insurance", focusing on the development trends and industry opportunities of long-term care insurance and exploring a development path that pools the strengths of government, industry, and finance.

Digital finance: BOC continued to promote its digital financial services and advanced the application of new technologies such as artificial intelligence. It accelerated the development of its intelligent agent platform and deepened empowerment in key areas such as marketing, credit, operations, office work, customer service, and technology. It continued to iterate and optimize its mobile banking app to improve the online user experience, with monthly active users of mobile banking reaching nearly 107 million, up 5.35% year-on-year. BOC deepened the digital transformation of its cross-border business, with total cross-border e-commerce transaction volume up 20.59% year-on-year in the first three quarters. The cumulative e-CNY consumption remained the highest in the market.

BOC stepped up efforts to boost consumption and expand domestic demand. The bank made full use of interest-subsidy policy instruments such as equipment renewal loans and loans to micro, small, and medium-sized enterprises, with its business scale ranking top among major peers. BOC actively supported the high-quality development of the service sector, with corporate credit balances in service consumption sectors rising by more than 10% in the first three quarters, while it explored more sources of new energy brands and deepened partnerships with key brands to meet people's needs for higher-quality consumption. BOC provided interest subsidies for qualifying personal consumption loans to more than 2.25 million customers, effectively lowering financing costs. It supported the implementation of the State subsidy and trade-in policies, and met consumption needs through branded events and services such as BOC Travel Benefits, with the transaction volume of quick payment exceeding RMB 6.87 trillion. With professional asset management services as a lever, BOC helped people increase income and boost consumption. BOC continued to enrich its product offerings, optimized one-stop asset allocation services, and developed the "Huitou Plan" brand for publicly offered mutual fund products and the "Zengyi Plan" brand for publicly offered wealth management products. BOC also enriched privately offered wealth management strategies such as global allocation, achieving steady growth in total financial assets of individual customers.

BOC supported the steady and sound development of the property and capital markets. It fully implemented the new property policies and helped foster a new model for real estate development. BOC stepped up its efforts to meet residents' essential and improvement-oriented housing needs and continued to expand residential mortgage lending, disbursing more than RMB 300 billion in cumulative personal housing loans in the first three quarters. BOC completed the custody of the AVIC Beijing Changping Public Housing REIT, contributing to a more integrated financing and investment mechanism for public housing. The bank played an active role in Southbound Bond Connect investments, promoting the growth of the offshore RMB bond market and the opening-up of China's financial markets. BOC continued to implement the new monetary policy instruments of the People's Bank of China and actively engaged in bond repo transactions under the Securities, Funds and Insurance companies Swap Facility (SFISF), providing the market with quality liquidity. BOC successfully completed the domestic market's first mandatory variation margin transfer for non-centrally cleared derivatives, its first variation margin transfer using onshore RMB bonds as collateral, and its first loan spread interest rate swap transaction benchmarked to the Depository Institution Repo Rate (DR), contributing to the development of financial market infrastructure. The Group recorded strong growth in assets under custody, further enhancing its market competitiveness. BOC continued to provide a full range of custody services to support the ongoing reform and development of China's multi-tiered capital market.

Supporting High-standard Opening-up

Leveraging its global advantages, BOC has continuously coordinated the Group's resources and its service mechanism with global expertise accessible at any point of contact, to actively help elevate high-standard opening-up to a new level.

BOC continued to improve its global financial services. It has regarded globalization as the core and top priority of its development strategy in support of the 15th Five-Year Plan and cultivated its global presence through its fast-growing network capabilities and international competitiveness. It continued to refine the regional and intensive development mechanisms for overseas operations, optimized the management of overseas regional headquarters, and reinforced coordination among overseas institutions in key regions and between institutions overseas and on the Chinese mainland to promote synergy. It strengthened look-through management of overseas institutions, coordinated the efficient allocation of domestic and overseas resources, and comprehensively improved the quality and efficiency of support from the head office.

BOC increased its financial support for stabilizing foreign trade in both quality and efficiency. It continued to expand the coverage of its foreign trade financial services and aligned its international settlement business with the growth of foreign trade. Its business scale has remained the largest in the market. To foster new drivers of foreign trade, BOC enhanced its cross-border e-commerce settlement service system, which offers global responsiveness and comprehensive support across the entire chain, thereby sustaining steady growth in cross-border e-commerce settlements. BOC provided high-quality services for exhibitions showcasing China's open economy, supported the Export to China series of events, and played a key role as a major partner in the success of major national exhibitions such as the China International Fair for Trade in Services (CIFTIS) and the China International Fair for Investment and Trade (CIFIT), collaborating to advance open and innovative global trade and economic cooperation.

BOC took multiple measures to boost high-level opening-up. It joined hands with multiple institutions to establish the Go-Global Alliance, helping build a secure, efficient, and coordinated service ecosystem for Chinese enterprises going global. It continued to strengthen services for overseas institutional investors, maintaining the largest volume of entrusted bonds held on behalf of overseas institutions in the market. Its Swap Connect remained highly competitive with a lead counterparty coverage in the market, keeping its leading position in the market. BOC increased its bond repurchase business among overseas institutions, achieving comprehensive cooperation in repurchase transactions with all sovereign counterparties in the interbank market. BOC participated in the establishment of Hong Kong's central clearing and settlement system for gold, and provided one-stop financial services covering trading, settlement, clearing, storage, and delivery through collaborations among its domestic and overseas institutions. The bank promoted its integrated global services and broadened the reach of its global account offerings, resulting in a continuous increase in the cumulative number of active customers. Additionally, BOC promoted the Departure Tax Refund service, with its tax refund agency spanning 27 provincial-level administrative regions, ranking among the industry leaders. The number of Departure Tax Refund transactions processed for overseas visitors grew by more than 360% year-on-year. BOC continued to facilitate payments for overseas visitors to China, with foreign card acquiring transactions rising by 60.98% year-on-year, while maintaining its leading market share in foreign card transaction value.

BOC took the lead in advancing the international use of RMB. As a main channel for cross-border RMB services, the bank further consolidated its leading position in cross-border RMB payments. BOC continued to extend its service network, offering RMB services in 58 countries and regions, and kept its leading position in the number of RMB clearing banks and Cross-border Interbank Payment System (CIPS) direct and indirect participants. The bank assisted in enabling RMB settlement for bulk commodities and promoted the inclusion of RMB in the International Air Transport Association (IATA) Clearing House settlement, with its cross-border RMB clearing and settlement, Panda Bond, and offshore RMB bond businesses remaining market leaders. BOC took the lead in using offshore RMB sovereign bonds as collateral for central clearing at the London Clearing House, and facilitated the first inclusion of offshore Chinese treasury bonds by foreign banks as eligible initial margin collateral in cross-border derivatives transactions. Additionally, BOC actively engaged in the offshore RMB market and, as one of the initial pilot banks, offered offshore RMB market-making quotes on the China Foreign Exchange Trade System (CFETS). It also conducted business transactions through mBridge, with transaction volume and number maintaining a market-leading position.

Comprehensive Risk Management

BOC coordinated high-quality development with high-level security, continuously strengthened its awareness of compliance and risk, persistently prevented and defused risks in key areas, and firmly held the bottom line of preventing systemic risks.

BOC continued to optimize its comprehensive risk management by advancing the system and capacity, intensifying processes for preventing systemic risks, and strengthening look-through risk management. Based on its solid data, BOC developed an intelligent risk control system and improved its emergency response framework, enhancing its capacity to cope with financial market volatility and external shocks.

Asset quality remained stable. BOC strengthened its asset quality management, steadily advanced the resolution of non-performing loans, and improved the quality and efficiency of recovery and disposal. By the end of Sept 2026, the Group's non-performing loan (NPL) ratio was 1.22%, down 0.01 percentage points from the previous year-end, while the coverage ratio of allowance for loan impairment losses to NPLs was 198.30%, maintaining adequate and reasonable risk buffers.

BOC maintained a strong and sufficient capital base, guided by its principles of capital conservation and value creation. The bank enhanced its refined capital management, improved its capacity for internal capital generation, and steadily pursued external capital replenishment. By the end of September 2026, the Group's capital adequacy ratio was 18.45%, and its total loss-absorbing capacity (TLAC) risk-weighted ratio stood at 21.97%.

BOC continued to reinforce its internal control and compliance management. The bank thoroughly implemented the Rules on the Compliance Management of Financial Institutions and strengthened internal control, case prevention, and operational risk governance. BOC refined its anti-money laundering processes, mechanisms, and institutional systems, continuously building long-term mechanisms for overseas compliance management.

Accelerating digital and intelligent transformation

BOC established a fintech innovation hub to accelerate its technological advancements. By enhancing intelligence in its technology operations and concentrating on key areas and critical capabilities, BOC has laid a solid foundation for digital transformation and created a powerful engine for high-quality development.

BOC has been steadily advancing its digital and intelligent transformation. It completed the rollout and go-live of the core banking system architecture transformation at 22 overseas institutions in Europe, Africa and the Americas, strengthening system support for the Group's global development. It continued to strengthen its digital marketing hub, applied artificial intelligence to develop customer segmentation and preference models, and explored the development of intelligent marketing. The bank also upgraded its credit risk early-warning functions, enriched multi-dimensional risk monitoring views, and improved its dynamic risk monitoring capabilities.

BOC accelerated the launch of technology-enabled solutions. The bank replicated and rolled out proven outcomes to support more effective customer marketing in key areas. Its inclusive finance marketing digitalization program reached more than 160,000 customers, and its digital marketing management tools enabled end-to-end configuration of marketing campaigns and reached customers in diverse channels. BOC continued to optimize platforms at the headquarters such as BOCAI, advanced the development of wide tables and indicator libraries, supported operations with more business data, and improved the quality and efficiency of operational services through multiple measures.

BOC will maintain its development with resolution, stay focused on its core business, and strive to build itself into a strong financial institution. It will work to build on its century-long heritage to achieve high-quality development and contribute to building China into a great modern socialist country.